{"id":4810,"date":"2023-04-15T16:20:51","date_gmt":"2023-04-15T19:20:51","guid":{"rendered":"https:\/\/ravel.com.br\/blog\/?p=4810"},"modified":"2025-07-18T09:58:53","modified_gmt":"2025-07-18T12:58:53","slug":"como-desbloquear-conta-exchange-no-microsoft-365","status":"publish","type":"post","link":"https:\/\/ravel.com.br\/blog\/como-desbloquear-conta-exchange-no-microsoft-365\/","title":{"rendered":"Como desbloquear conta Exchange no Microsoft 365"},"content":{"rendered":"\n<p>Sempre que uma conta de e-mail Exchange \u00e9 bloqueada pela Microsoft, por ter sido considerado que a mesma estava realizando o envio de SPAM, \u00e9 poss\u00edvel solicitar o desbloqueio diretamente pelo painel de administra\u00e7\u00e3o Microsoft 365 para que essa conta volte a enviar e receber e-mails normalmente.<\/p>\n\n\n\n<p>Para realizar o desbloqueio \u00e9 necess\u00e1rio seguir os procedimentos abaixo:<\/p>\n\n\n\n<p>1\u00b0 &#8211; Acessar o painel de administra\u00e7\u00e3o Microsoft 365 (link: https:\/\/admin.microsoft.com);<\/p>\n\n\n\n<p>2\u00b0 &#8211; No menu lateral esquerdo, localizar a op\u00e7\u00e3o \u201c<strong>Seguran\u00e7a<\/strong>\u201d;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-24.png\" alt=\"\" class=\"wp-image-4811\" width=\"236\" height=\"329\" srcset=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-24.png 442w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-24-215x300.png 215w\" sizes=\"(max-width: 236px) 100vw, 236px\" \/><\/figure>\n\n\n\n<p>3\u00b0 &#8211; Na nova tela que abrir, no menu lateral esquerdo, descer at\u00e9 \u201c<strong>Email e colabora\u00e7\u00e3o<\/strong>\u201d e selecionar a op\u00e7\u00e3o \u201c<strong>Examinar<\/strong>\u201d;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-25.png\" alt=\"\" class=\"wp-image-4812\" width=\"551\" height=\"264\" srcset=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-25.png 945w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-25-300x144.png 300w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-25-768x368.png 768w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-25-610x292.png 610w\" sizes=\"(max-width: 551px) 100vw, 551px\" \/><\/figure>\n\n\n\n<p>4\u00b0 &#8211; Na nova janela, selecionar a op\u00e7\u00e3o \u201c<strong>Entidades Restritas<\/strong>\u201d, pois nela fica a rela\u00e7\u00e3o dos e- mails bloqueados pela Microsoft;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-26.png\" alt=\"\" class=\"wp-image-4813\" width=\"553\" height=\"229\" srcset=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-26.png 951w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-26-300x125.png 300w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-26-768x319.png 768w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-26-610x253.png 610w\" sizes=\"(max-width: 553px) 100vw, 553px\" \/><\/figure>\n\n\n\n<p>5\u00b0 &#8211; Ap\u00f3s, localizar o e-mail que est\u00e1 bloqueado na lista, selecionar o mesmo e clicar na op\u00e7\u00e3o \u201c<strong>Desbloquear<\/strong>\u201d, conforme imagem abaixo:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-27.png\" alt=\"desbloquear email Exchange\" class=\"wp-image-4814\" width=\"570\" height=\"209\" srcset=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-27.png 967w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-27-300x110.png 300w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-27-768x282.png 768w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-27-610x224.png 610w\" sizes=\"(max-width: 570px) 100vw, 570px\" \/><\/figure>\n\n\n\n<p>6\u00b0 &#8211; Ap\u00f3s selecionar a op\u00e7\u00e3o \u201c<strong>Desbloquear<\/strong>\u201d, ser\u00e1 aberta uma nova tela com o passo a passo &nbsp;&nbsp;&nbsp;&nbsp; para desbloqueio da conta de e-mail. Para desbloquear basta clicar em \u201c<strong>Pr\u00f3ximo<\/strong>\u201d &gt; \u201c<strong>Enviar<\/strong>\u201d &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Selecionar a op\u00e7\u00e3o \u201c<strong>Sim<\/strong>\u201d e depois em \u201c<strong>OK<\/strong>\u201d, conforme abaixo:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-28.png\" alt=\"desbloquear conta Exchange no Microsoft 365\" class=\"wp-image-4815\" width=\"568\" height=\"286\" srcset=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-28.png 955w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-28-300x151.png 300w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-28-768x387.png 768w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-28-610x307.png 610w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-29.png\" alt=\"desbloquear conta Exchange\" class=\"wp-image-4816\" width=\"569\" height=\"288\" srcset=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-29.png 917w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-29-300x152.png 300w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-29-768x389.png 768w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-29-610x309.png 610w\" sizes=\"(max-width: 569px) 100vw, 569px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-30.png\" alt=\"\" class=\"wp-image-4817\" width=\"572\" height=\"222\" srcset=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-30.png 923w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-30-300x117.png 300w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-30-768x300.png 768w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-30-610x238.png 610w\" sizes=\"(max-width: 572px) 100vw, 572px\" \/><\/figure>\n\n\n\n<p>7\u00b0 &#8211; Ap\u00f3s, o e-mail ser\u00e1 desbloqueado e deixar\u00e1 de ser exibido na lista de \u201c<strong>Entidades Restritas<\/strong>\u201d, conforme podemos verificar abaixo:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-31.png\" alt=\"\" class=\"wp-image-4818\" width=\"582\" height=\"245\" srcset=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-31.png 920w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-31-300x127.png 300w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-31-768x325.png 768w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/04\/image-31-610x258.png 610w\" sizes=\"(max-width: 582px) 100vw, 582px\" \/><\/figure>\n\n\n\n<p><strong>Aten\u00e7\u00e3o: \u00c9 necess\u00e1rio aguardar o prazo de 1 hora para que o e-mail volte a funcionar normalmente.<\/strong><\/p>\n\n\n\n<p>Voc\u00ea viu como desbloquear conta Exchange no Microsoft 365<\/p>\n\n\n\n<p>Para mais dicas, acesse: <a href=\"https:\/\/ravel.com.br\/blog\/category\/dicas\/\">Dicas e boas pr\u00e1ticas &#8211; Blog Tecnologia &#8211; Ravel<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"133\" src=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/03\/CTA-Sua-empresa-na-nuvem-1024x133.jpg\" alt=\"\" class=\"wp-image-4733\" srcset=\"https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/03\/CTA-Sua-empresa-na-nuvem-1024x133.jpg 1024w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/03\/CTA-Sua-empresa-na-nuvem-300x39.jpg 300w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/03\/CTA-Sua-empresa-na-nuvem-768x100.jpg 768w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/03\/CTA-Sua-empresa-na-nuvem-1536x199.jpg 1536w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/03\/CTA-Sua-empresa-na-nuvem-2048x266.jpg 2048w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/03\/CTA-Sua-empresa-na-nuvem-610x79.jpg 610w, https:\/\/ravel.com.br\/blog\/wp-content\/uploads\/2023\/03\/CTA-Sua-empresa-na-nuvem-1080x140.jpg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Quando uma conta de e-mail Exchange \u00e9 bloqueada, \u00e9 poss\u00edvel solicitar o desbloqueio diretamente pelo painel de administra\u00e7\u00e3o Microsoft 365 <\/p>\n","protected":false},"author":29,"featured_media":4822,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[60],"tags":[],"class_list":["post-4810","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dicas","et-has-post-format-content","et_post_format-et-post-format-standard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Como desbloquear conta Exchange no M365 - Blog - Ravel<\/title>\n<meta name=\"description\" content=\"Quando uma conta de e-mail Exchange \u00e9 bloqueada, \u00e9 poss\u00edvel solicitar o desbloqueio diretamente pelo painel de administra\u00e7\u00e3o Microsoft 365\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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